In December 2019 Comcast launched customer service support in American Sign Language (ASL) through CSD Access.
With the combined expertise of both companies, Internet Essentials and Xfinity customers can now connect with customer service agents in their native language, ASL. Watch the videos below to learn more about this partnership in ASL.
Comcast and CSD Access have partnered to provide direct customer support in ASL for Comcast deaf customers for support related to Xfinity Internet service, billing, and Internet Essentials program.
Comcast’s VP of Accessibility and Communication Service for the Deaf’s CEO talks about Comcast’s newly-launched direct customer support in American Sign Language (ASL) to support Comcast deaf customers. Visit xfinity.com/asl and click on CSD Access to get customer support directly in ASL!
